Frequently Asked Questions

Those are DIY tools - you still have to build it, write the content, figure out SEO, and maintain it yourself. We build your SmartWebsite for you, write SEO content every month, and handle all the tech. You get results without the headaches.

No. All our plans are month-to-month. No annual contracts, no cancellation fees. You stay because it works, not because you're trapped.

Not at all. If you can answer a few questions about your business and check your email, you have all the skills you need. We handle 100% of the technical work.

Unlimited updates are included in every plan. Need to add a service? Change your hours? Update photos? Just ask. No hourly fees, no "change request" forms.

AI handles the repetitive tasks - answering common questions, responding to inquiries at 2 AM, sending review requests. It frees you up to focus on the personal touch where it matters most: serving your customers face-to-face.

We get it. That's why we don't lock you into contracts, offer a 30-day trial built into setup, and have 24/7 live human support. We succeed when you succeed. No hidden fees, no surprises, no disappearing after launch.

We provide comprehensive website solutions including custom SmartWebsite design, local SEO optimization, AI-powered chat and phone answering, automated review management, lead capture systems, and ongoing maintenance. Everything you need to dominate online.

Yes! SEO is built into every SmartWebsite from day one. Depending on your plan, we publish 8-20 hyper-local articles per month, optimize your Google Business Profile, and continuously improve your local search rankings.

Our AI receptionist answers calls 24/7, handles common questions, books appointments, and captures lead information when you can't pick up. It's like having a virtual assistant that never sleeps.

Absolutely. We automate review requests to your happy customers, help you collect 5-star reviews consistently, and provide tools to monitor and respond to feedback across platforms.

The setup fee covers your custom SmartWebsite design, initial SEO configuration, automation setup, content creation for your main pages, and integration with your business tools.

Your first monthly payment is due 30 days after your SmartWebsite goes live. The setup period is essentially a 30-day trial - you see it working before you pay.

Yes, you can change plans at any time. Upgrades take effect immediately. Downgrades take effect at the start of your next billing cycle.

We accept all major credit cards and ACH bank transfers. All payments are processed securely.

We keep things simple with month-to-month pricing. No long-term commitments required. You stay because it works, not because of a discount.

Yes, you own your content and your domain. If you ever decide to leave, we'll help you transition smoothly. No hostage situations here.

No, hosting is included in all plans. Your SmartWebsite runs on fast, secure, enterprise-grade infrastructure with 99.9% uptime.

Yes! We can connect your existing domain to your new SmartWebsite. If you don't have a domain yet, we'll help you get one.

Every SmartWebsite is mobile-first by design. We optimize for all devices and screen sizes to ensure your customers have a great experience whether they're on a phone, tablet, or desktop.

Speed is a priority. Our SmartWebsites are optimized for Core Web Vitals with fast loading times, typically scoring 90+ on Google PageSpeed Insights.

Most SmartWebsites launch within 2 weeks. We'll gather information about your business, design your site, and have you live before you know it.

Just the basics: your business details, services you offer, photos if you have them (we can source stock photos if not), and any specific preferences. We make it easy with a simple questionnaire.

Yes! We'll share a preview link so you can review everything before launch. You'll have the opportunity to request changes before going live.

That's when the magic begins. We monitor performance, publish SEO content monthly, handle all updates, and provide ongoing support. Your SmartWebsite keeps working for you every day.